Contact information

Contact Us

We’re here to help! Whether you have questions about our products, need assistance with an order, or just want to reach out, we’d love to hear from you. 

How to Reach Us:

  • Customer Support Email: help@pawthantics.com

  • Phone Number: CURRENTLY CHANGING EMAIL US AND WE WILL RESPOND AS SOON AS POSSIBLE

  • Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (Excluding Sundays)

For Order Inquiries:

Please include your order number, and we’ll get back to you as soon as possible.

Return or Shipping Questions:

If you're contacting us about returns, shipping, or any issues with your order, please provide as much detail as possible so we can resolve your issue quickly.